When will I be able to register for the conference?
Registration will open in July 2017. Once open delegates will be able to register through the registration tab.
I have registered online but not yet received my confirmation.
It can take up to 5 days for the Conference Secretariat to process your registration and email you your confirmation and invoice. If you have not heard back from them after 5 days, please telephone +44 (0)131 336 4203 or email email@example.com
When will I be able to submit an abstract for the conference?
Abstract submission will open in July 2017. Once open delegates will be able to register through the abstract page.
How do I view the programme online?
The programme will be updated on the conference website as it is confirmed. For updates please see the programme page.
How do I get to the conference?
Details on how to travel to the conference are available on the ‘getting here’ page of this website.
When is the early registration deadline?
The Early-bird registration deadline is Friday 3rd February 2018.
Can I bring my child to the conference?
Please note that children under the age of 18 are not allowed to attend the conference, the conference dinner or technical tours.
Do I have to pay by credit card online or can I be invoiced?
We request that all registrations are paid for online however if this is not possible please contact us at firstname.lastname@example.org
Can I pay in my local currency?
All payments must be made in UK Pounds (£) to ensure that the full amount is received.
Will I be charged for my payment?
If payment is made by bank transfer we ask that you pay all bank charges. Alternatively we can accept payment by credit card where there are no additional fees for delegates.
Can I pay by American Express?
We can only accept card payments by VISA, VISA Debit, Delta and MasterCard.
Can I get a receipt for my payment to attend the conference?
Receipts will be issued electronically via email and this will be the only form of receipt.
How can I receive an invitation letter to the conference for my VISA application?
We are able to issue an invitation letter once we have received your completed registration and payment. Please make this request in the notes section at the end of the online registration process.
Would I still be able to register if I arrive late at the Conference?
Yes, our registration desk is open every day throughout the event. Please note that the on-site fees are more expensive.
I received the following error message when trying to complete the payment on the registration site:
Card type not selected
Please check that you have ticked the card payment button positioned to the left of the card details section. Please note that this means we have not received your registration
Unfortunately this message suggests that your credit card provider is blocking payment. Please contact your bank directly to resolve this issue. Please note that this means we have not received your registration
What is the provision for Ramadan during the congress?
During the registration process delegates are asked if they have any dietary requirements, we would ask that you indicate here that you are observing Ramadan. A bagged lunch will be prepared for you to take away with you at the end of the day on both the 17th and 18th of May.